FAQ


How do I pay?
We offer a range of secure payment options including P24 and credit card.

We are unable to accept cash on delivery.


How long will delivery take?
We aim to deliver all orders within five working days. Your order will be delivered by one of our network of delivery partners, who will provide an updated delivery date with your shipping confirmation. Click here for more information on shipping and delivery.


Can I install the fence myself?
We recommend using a qualified installer for your fence. You can find help on choosing an installer here. Only if If you are experienced with our fences and are confident in completing the installation yourself would we recommend this. 


Ive made a mistake in my order, what do I do?
If you’ve just placed your order, please contact us as soon as possible.

If your order has already shipped, please contact your delivery partner on the details provided in your shipping confirmation.


Why dont you deliver to my address?
We deliver to the majority of mainland Poland, either directly or via our delivery partner network. If you are unable to complete your transaction due to being outside of our coverage area, please contact us to see if we are able to find a solution.